MiStay is a travel-tech company which allows booking hotel rooms by pack of hours with flexible check-in & check-out times.
Instead of the rigid full day booking (12 noon – 12 noon) being done traditionally, MiStay offers booking based on slots (8 am – 11 am (Morning slot), 12 noon – 7 pm (Day slot), 8 pm – 7 am (Night slot)). Travelers can book hotel rooms by the hour i.e. for appropriate combination of slots and pay only for time stayed. This not only fills the needs of frequent business travelers as well as leisure travelers who require room for less than a day or with flexible timings, but also gives hotels a channel to increase their occupancy and revenue per available room.
The idea of MiStay was born when one of the founders, Sandeep, was denied the room even though it was booked online during his trip to Amritsar as he had reached the hotel before the standard check-in time of 12 noon. He had to pay half day extra tariff to check-in early. Even though the room was used only for couple of hours in the morning to freshen up, and for around 6 hours in the night to sleep (effective for only around 9 hours i.e. less than half a day), he ended up paying for a one and half day.
There was a time when one had to hire a cab for the entire day if they needed to use it even for a few hours. After the dent made by services like Ola and Uber in the cab industry, it is hard to imagine booking a cab for an entire day when need it only to go to work. Unfortunately, this has not changed when it comes to hotel booking. People are used to booking a room for an entire day even when we need it for just a few hours.
We feel it is unethical and unfair to be charged for an entire day when we use a room for only few hours. We started MiStay with the aim of breaking the age-old traditions and changing the rules of hospitality to make travel flexible and fair to travellers.
The problem with rigid full day booking affects every kind of travellers. Travellers, who have a long layover, can use MiStay to relax for few hours before a connecting flight. Business Travellers, often require room to freshen up for few hours before a meeting/ event and can use MiStay. Health tourists who are visiting a hospital in a different city, students who are travelling to write an exam of give an interview, religious travel visiting pilgrimage – they all require room for only few hours and can benefit from this concept. Backpackers want to use the hotel room only to sleep and can book just the night slot from MiStay. In fact, the concept also enables the middle income people to be able to experience luxury of 5 star hotels which they couldn’t afford for full day but will be able to afford when booking for a slot of few hours.
MiStay has partnered with around 115 hotels across 8 cities in India (Bangalore, Delhi, Mumbai, Chennai, Kolkata, Hyderabad, Pune, Gurgaon). The hotels range from 2 star to 5 star hotels (like Kenilworth Hotel, Clarks Exotica Convention, Resort & Spa, The Park Kolkata) including some chains like Pride Hotels, Mango Hotels, etc. We only partner with a hotel if we are fully convinced after our due diligence that they’ll give wonderful experience to customers. You’ll notice that most of our partner hotels have Tripadvisor rating more than 4 out of 5, for instance.
The products were developed in-house by the MiStay founders. These include:
MiStay Website: This was launched in April 2016. This is the consumer facing portal through which one can make a booking at a hotel through MiStay
MiStay Android App : Another consumer facing portal allowing users to book hotel rooms from their mobile on the go.
In case of any queries, we can be contacted here – www.mistay.in/contact